Our services / 01
User Experience & Research
Every project starts by understanding the people doing the work today. We find the real problem before we build anything.
What we do
User Experience & Research
We start with a working session, not a quote. We map what you do, where the friction is, and what success looks like in practice. For automation projects we walk through your current process step by step: who touches what, how long it takes, where it breaks.
We talk to the people who actually do the work, not only to management: whoever processes the invoices, manages the catalog, or answers the booking calls. If the request is "we need a system", this is where we find the problem underneath it.
Research doesn't stop at discovery. Before launch we test on real devices with real data, then hand you a checklist so your own team tests it too.
What you get
- A map of your current process and where it breaks
- A problem you can describe in one sentence
- A written scope: what's included and what isn't
- A timeline and a fixed price by the end of day two
- Testing on real devices with real data before launch
Typical projects
- Discovery workshops
- Process mapping
- Team and customer interviews
- Reviews of existing tools
- Scope and requirements
- Paid discovery for early ideas
- Usability testing
How it runs
18 days, fixed price
- 01
Working session
Day one, with the people who do the work in the room. We walk the process end to end. - 02
Written scope
By the end of day two you have the scope, the timeline and the price in writing. - 03
Test with real data
Days 14–16: functionality, performance, security, and a checklist for your own team.
Our services
Related work
Start a project
Tell us what you're trying to build, or what's eating your team's time.
The first conversation costs nothing, and you'll leave it with a clear scope, a timeline, and a price, whether or not you work with us.